Terms and Conditions

Effective Date: January 1, 2025

Welcome to luxelivingpro.com. These Terms and Conditions ("Terms") govern your access to and use of the luxelivingpro.com website and related services ("Services") provided by Luxe Living Pro ("Company"). By accessing or using our Services, you agree to be bound by these Terms.

1. Use of Services

1.1 Eligibility: You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you meet this requirement.

1.2 Account Registration: Certain features may require you to create an account. You agree to provide accurate and complete information and to keep your login credentials secure.

2. Intellectual Property

All content, design, text, graphics, and code on luxelivingpro.com are the property of Luxe Living Pro and are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.

3. Limitation of Liability

To the fullest extent permitted by law, Company will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the Services. Our total liability for any claim arising under these Terms shall not exceed the amount paid by you, if any, for accessing the Services.

4. Refund Policy

4.1 General Refund Eligibility: We strive to ensure your satisfaction. If you request a refund within 14 days of purchase of any premium Service and you have not substantially used the Service, you may be eligible for a full refund.

4.2 Partial Refunds: After 14 days but before 30 days, you may request a partial refund. The refundable amount will be prorated based on the portion of the Service used.

4.3 Non-Refundable Fees: Certain fees, such as application fees, administrative fees, and third-party charges, are non-refundable.

4.4 Refund Process: To initiate a refund, submit a request via our Contact Form with your account details, purchase date, and reason for the refund. We will review your request within 5 business days and notify you of the decision. Approved refunds will be processed within 10 business days to the original payment method.

4.5 Disputes: If you dispute a charge directly with your payment provider, we reserve the right to pause or suspend your Services until the dispute is resolved.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada, without regard to its conflict of laws principles.

6. Contact Information

If you have any questions about these Terms, please contact us via our Contact Form or at:

100 University Avenue, Toronto, ON M5J 2Y1, Canada
Phone: +14169564546
Business ID: 547409590